What is Endpoint Central?
Endpoint Central is a unified endpoint management and security (UEMS) platform from ManageEngine, designed to help organizations manage and secure devices like desktops, laptops, servers, and mobile phones through a centralized console.
Who conducted the study and why does it matter?
The Total Economic Impact™ study was commissioned by ManageEngine and conducted independently by Forrester Consulting to evaluate the platform’s real-world business value based on customer interviews and financial modeling.
What were the headline results?
The study found that organizations using Endpoint Central saw a 442% return on investment over three years and recovered their costs in less than six months.
How much in benefits did customers see?
Across three years, a composite organization gained $4.5 million in total benefits, including increased productivity, cost savings, and improved compliance, with a net present value of $3.7 million.
How does Endpoint Central save time and money?
By automating patch management, organizations cut manual patching by up to 95%, translating to over $900,000 in productivity gains. Replacing legacy tools saved an additional $1 million.
What impact did the platform have on IT teams?
IT departments benefited from real-time asset visibility, remote troubleshooting, automated reporting, and less reliance on manual processes, significantly boosting operational efficiency.
Did it help with cybersecurity?
Yes. Endpoint Central improved compliance rates from 70% to over 95%, strengthened endpoint security, and reduced cyber insurance costs for organizations.
How does it perform in hybrid or remote work environments?
The platform supports decentralized workforces with a unified interface, enabling IT teams to manage endpoints across multiple locations without added complexity.
Is Endpoint Central recognized by analysts?
Yes. It has been acknowledged by industry leaders like Gartner, Forrester, and IDC for its performance, security, and end-to-end device lifecycle management capabilities.
Where can I read the full report?
ManageEngine has made the complete 2025 Forrester Total Economic Impact™ study available to organizations interested in exploring the full scope of Endpoint Central’s benefits.