Gadget Xchange is a new mobile device program that will make moving between postpaid devices easier, no questions asked, thanks to a partnership between Globe and multinational insurtech bolttech.
With quick and simple mobile device and screen replacement services, as well as the ability to easily move between multiple device brands, styles, and colors – the unique program gives more options and flexibility to Filipinos.
New and recontracting Globe Postpaid and Platinum customers can avail of these new benefits through a simple, low monthly subscription fee. Service plan fees for Globe Gadget Xchange starts at PHP89 per month for entry-level phones and a maximum fee of PHP499 per month for high-end devices, both with protection period for up to 48 months.
Device switch or replacement services can be requested at any time through a seamless online platform, with free pick-up and doorstep delivery to boot. It also includes a 12-month warranty for device replacements and 3-month warranty for screen replacements.
New customers applying for postpaid plans in Globe Stores may add the Globe Gadget Xchange subscription via the application form. Online, new and recontracting subscribers just need to visit new.globe.com.ph, apply for a plan with device, then toggle the Globe Gadget Xchange button after selecting a device.
A recent bolttech study showed that a cracked screen, accidental breakage, and liquid damage are the leading concern for mobile plan customers in the Philippines, with over 50% highlighting such possible damages as their priority for device protection. Another important feature they cited include the flexibility to switch their mobile device for a different model (43%).
Darius Delgado, Head of Globe’s Consumer Mobile Business, said the partnership ushers in a new era of device protection for postpaid mobile users in the Philippines.
“With Gadget Xchange, Globe Postpaid customers no longer have to wait for their contract renewal to change their devices, and they get to easily ensure device protection,” Delgado said.
“Our collaboration with Globe is something we take great pride in, and we’re excited to help customers safeguard the valued devices that are central to their lives in our fast-moving, digital world,” said Baldev Singh, CEO, Southeast Asia, bolttech.
The wide array of device options for customers includes switching or replacing their mobile device with an identical or similar model of the same brand, or to a different brand within a predefined model selection.
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