Tata Consultancy Services (TCS) has announced a two-year partnership with Golden Arches Development Corporation (GADC), the master franchisee of McDonald’s in the Philippines.
This collaboration marks TCS’s first engagement with McDonald’s in the Asia-Pacific region, aiming to standardize and digitize IT operations across over 760 restaurants.
TCS will upgrade McDonald’s existing systems to a cloud-based infrastructure using SAP S/4HANA on RISE, enhancing operational efficiency and decision-making.
Margot Torres, GADC’s Managing Director, emphasized that this partnership will facilitate data-driven insights, improving both customer and employee experiences.
The upgrade is expected to reduce operating costs while fostering digital innovation and enhancing franchisee loyalty.
Additionally, TCS will provide development services through the SAP Business Technology Platform, focusing on app development and data analytics.
Shiju Varghese, TCS Philippines Country Head, expressed enthusiasm about expanding TCS’s footprint in the fast-food sector through this strategic collaboration.
Leave a Reply