TELUS International Philippines Elevates Health and Wellness Benefits for Team Members

The COVID-19 pandemic and rising medical costs have underscored the significance of investing in life and health protection. Recent findings from a jobseeker-focused platform reveal that Gen Z talent increasingly values health benefits over high salaries. TELUS International Philippines (TIP), a leading digital customer experience innovator, is committed to enhancing its health and wellness benefits to better support its workforce.

Recognizing the importance of health benefits in employment decisions, TIP offers comprehensive HMO coverage from day one, alongside industry-leading wellness perks. This year, TIP has strengthened its mental health programs and will introduce more affordable options for medication and self-care needs.

Mental health issues are a growing concern in Asia, with stress, anxiety, and burnout impacting productivity. To address this, TIP has partnered with TELUS Health to provide a world-class Employee Assistance Program (EAP) offering counseling services at no extra cost. The company is dedicated to reducing the stigma around mental health challenges through year-round sessions and innovative initiatives like in-game consultations for the gaming community.

In response to the high cost of medicine in the Philippines, TIP has relaunched its online pharmacy, offering discounted medications and personal care products. The company extends HMO benefits not only to spouses but also to same-sex and domestic partners, ensuring inclusive coverage for all team members’ loved ones.

Despite industry challenges like medical inflation, TIP absorbs insurance premium adjustments to provide complete coverage for team members and their dependents without additional costs. This proactive approach aims to alleviate financial stress related to healthcare expenses, promoting both physical and mental well-being.

Looking ahead to 2024, TIP plans to further enhance its health and wellness programs with a focus on mental health initiatives and a range of workshops throughout the year. By prioritizing employee well-being, TELUS International Philippines aims to attract top talent, retain employees, drive innovation, and sustain growth within the organization.