8 Ways the DMW and Teleperformance Partnership Will Help Returning OFWs

The Department of Migrant Workers (DMW) and Teleperformance (TP) Philippines have joined forces through a newly signed Memorandum of Agreement (MOA) to support the reintegration of returning Overseas Filipino Workers (OFWs), particularly those affected by illegal recruitment and human trafficking.

Here are the key takeaways from this landmark collaboration:

1. A full-cycle reintegration program for OFWs
The agreement introduces a holistic reintegration approach, addressing economic, social, psychological, gender-responsive, and cultural support for OFWs returning to the country.

2. Priority for survivors of trafficking and illegal recruitment
DMW will endorse eligible OFWs, giving special focus to victims of human trafficking and illegal recruitment, ensuring they receive tailored assistance in training and employment opportunities.

3. Job readiness and recruitment support from TP
TP will deliver pre-employment training, job readiness modules, and recruitment support to help OFWs secure stable jobs aligned with industry standards.

4. Skills development and upskilling opportunities
The partnership includes free training and capacity-building initiatives designed to match market demands, giving OFWs the chance to rebuild careers with improved qualifications.

5. Reinforcement of anti-trafficking campaigns
Both institutions will collaborate on information drives, orientations, and advocacy campaigns to strengthen awareness and protection against human trafficking and illegal recruitment.

6. Commitment to fair and decent labor conditions
TP emphasized that endorsed candidates will be considered for local job opportunities under conditions that ensure fairness, inclusivity, non-discrimination, and social protection.

7. Shared responsibility between government and private sector
DMW Assistant Secretary Jerome Alcantara stressed that reintegration is more than providing jobs—it is about restoring dignity and rebuilding lives. He highlighted the vital role of private sector partners like TP in achieving this mission.

8. A vision built on compassion and inclusivity
TP Chief People Officer Jeffrey Johnson underscored that the partnership goes beyond economic benefits, emphasizing inclusivity, community, and a message to OFWs that they are never forgotten.

This collaboration between DMW and TP marks a significant step in strengthening government and private sector efforts to protect and empower returning migrant workers while providing them with sustainable opportunities at home.