ING Hubs Philippines is strengthening the country’s global competitiveness by investing in workforce development through specialized talent programs.

At the IBPAP C-Suite Forum, Hazel Zaide Delos Santos, Country Manager of ING Hubs Philippines, highlighted the critical role of Global Capability Centers (GCCs) in driving innovation and building workforce resilience.

The PEGA Residency Program equips employees with low-code development skills, building a Center of Excellence with over 100 specialists and achieving a 95% retention rate since 2021.

The Graduate Trainee Program accelerates fresh graduates into high-performing professionals through intensive upskilling and hands-on business tasks.

The Process Expert Build Program sharpens problem-solving and operational efficiency skills, training nine successful batches since 2018.

The Leadership Build Program cultivates agile, collaborative leadership for both emerging and seasoned employees, preparing them for complex business challenges.

With a record-low 8.8% attrition rate in 2024 — far below the 30% industry benchmark — ING Hubs Philippines continues to empower talent, driving innovation and solidifying the country’s standing in the global IT-BPM sector.