Delisted observability solutions provider brings massive upgrade to platform

New Relic, a leading provider of observability solutions, has announced a significant advancement in its platform by introducing native support for OpenTelemetry and Prometheus-instrumented hosts and Kubernetes clusters.

This groundbreaking launch was unveiled at KubeCon + CloudNativeCon Europe 2024, marking a pivotal moment for organizations seeking streamlined observability solutions for their applications and infrastructure.

The integration of OpenTelemetry and Prometheus into New Relic’s observability platform signifies a strategic move towards simplifying the instrumentation process for engineers.

By enabling users to instrument Kubernetes clusters and hosts effortlessly using the OpenTelemetry collector and Prometheus Node Exporter in a single step, New Relic aims to enhance operational efficiency and provide instant access to curated user interfaces that facilitate performance correlation across applications and infrastructure.

Open source instrumentation frameworks like OpenTelemetry and Prometheus have gained widespread adoption due to their standardized, vendor-agnostic nature, community support, and cost-effectiveness.

However, configuring these tools to work seamlessly with commercial observability platforms often poses challenges that demand significant time and expertise from engineering teams.

Tasks such as telemetry collection, correlation tagging, dashboard creation, and performance threshold setting can be complex and time-consuming, leading to delays in incident response and troubleshooting efforts.

Manav Khurana, Chief Product Officer at New Relic, emphasized the importance of meeting developers where they are by offering native support for OpenTelemetry within the platform. This strategic decision reflects New Relic’s commitment to simplifying observability for engineers, enabling them to focus on core tasks such as code development and innovation while minimizing the complexities associated with instrumentation and troubleshooting.

Customer feedback has been overwhelmingly positive regarding New Relic’s deep integration with OpenTelemetry. Carly Christensen, CTO of ZeroFlucs, highlighted New Relic’s native support for OpenTelemetry as a key differentiator that sets the platform apart from competitors.

The seamless integration of OpenTelemetry and Prometheus-instrumented hosts and Kubernetes clusters, coupled with New Relic’s consumption-based pricing model, positions the platform as a preferred choice for organizations seeking a comprehensive observability solution.

The latest enhancements introduced by New Relic include one-step instrumentation for Kubernetes clusters and hosts using the OpenTelemetry collector and Prometheus Node Exporter.

Additionally, users gain access to pre-configured dashboards and standardized golden metrics through native user interfaces, facilitating quick detection and isolation of performance issues across applications and infrastructure layers.

Key capabilities of the enhanced observability platform include automated relationship mapping between application and infrastructure components, topology maps rendering to visualize performance impacts across layers, faster debugging through automatic correlation with logs, and seamless integration of application and infrastructure telemetry data for comprehensive insights.

Customers can expect these new features supporting OpenTelemetry and Prometheus-instrumented hosts and Kubernetes clusters to be available in the coming months.

To explore these capabilities further or get started with New Relic’s enhanced observability platform, interested parties are encouraged to contact their New Relic account representative or sign up for a free account.

For additional information on OpenTelemetry and Kubernetes integration with New Relic’s platform, visit the respective web pages dedicated to these features.