New capabilities added to Zoom’s AI platform

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Zoom Video Communications, Inc. kicked off Zoomtopia 2023, the company’s annual event, unveiling new platform  innovations underpinned by powerful AI capabilities to help streamline the workday through  effective communication and collaboration tools.  

Zoom’s breakthrough product, Zoom Docs, is a next-gen way of  collaborating, built from the ground up with AI at its core. Zoom Docs is a flexible, modular  workspace that tightly integrates with Zoom and third-party apps, making it easy for teams and  individuals to create, collaborate, manage projects, and stay organized.

Zoom Docs includes  traditional document capabilities, as well as wikis and drag-and-drop content blocks for tables,  charts, and images. Zoom Docs users can also leverage its AI-powered functionality to populate  docs with content from Zoom Meetings to inform and jumpstart creation, generate content with  Zoom AI Companion, summarize content quickly, easily search documents, and more. Zoom Docs is scheduled to be generally available in 2024. 

“As work continues to evolve and present new challenges, one thing will remain the same:  effective collaboration and communication tools are crucial for businesses to succeed,” said Eric  S. Yuan, founder and CEO of Zoom. 

“At Zoom, we’re grounded in doing what’s right and caring  for our customers, and we understand that business leaders are faced with new obstacles every  day — whether it’s navigating hybrid work, improving engagement and collaboration among customers and employees, deciding how to leverage generative AI to empower people, or  reducing the complexity of their IT solutions. Our new innovations demonstrate Zoom’s  commitment to evolving our platform in ways that empower limitless human connection and  solve real business problems.”

The recently announced Zoom AI Companion, the company’s generative AI digital assistant,  debuted a new Whiteboard capability and is expanding to new industry customers with the  introduction of Meeting and Team Chat summarization capabilities to Zoom higher education  and healthcare customers. And, unlike other similar offerings that cost $30 or more per user per  month, AI Companion is included at no additional cost for paid users on eligible accounts.* 

Zoom AI Companion helps users catch up on already-in-progress meeting discussions,  summarize long chat threads, compose emails in Zoom Mail, and so much more. Now, AI  Companion can also help generate ideas on a digital whiteboard and organize them into  categories, so teams can get to work faster.

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